1. Overview

This policy outlines our procedures for cancellations and refunds for services provided through IndieGameJobs.com. We aim to be fair and transparent in our refund process.

2. Job Posting Cancellations

2.1 Before Job is Posted

If you cancel your job posting before it goes live on our platform, you are eligible for a full refund of the posting fee.

2.2 After Job is Posted

Once a job posting is live on our platform, the posting fee is non-refundable. However, you may remove the posting at any time.

3. Refund Process

To request a refund:

1. Contact our support team at support@indiegamejobs.com
2. Provide your order number and reason for the refund
3. Include any relevant documentation

Refunds will be processed within 5-10 business days of approval. The refund will be issued to the original payment method used for the purchase.

4. Exceptions

Refunds may not be available in the following cases:

• Job posting has already been published
• Service has been fully utilized
• Violation of our Terms of Service
• Fraudulent activity

5. Processing Time

Once approved, refunds typically appear in your account within 5-10 business days, depending on your payment provider. Some payment methods may take longer to process.

6. Contact Us

If you have any questions about our cancellation and refund policy, please contact us at: support@indiegamejobs.com