Senior Technical Producer - Central Technology, Infrastructure Platform

As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that achieve maximum developer, operator, and player value. We guide development, clear blockers, and push projects across the finish line while ensuring our teams are sustainable and foster a collaborative environment.

As a Senior Technical Producer on the Infrastructure Platform team, you'll drive direction and delivery across the platforms the rest of Riot ships on: live game services in every region, internal tools Rioters build to do their jobs, and a fast-growing set of workloads. Much of the work ahead is extending those platforms to support emergent or underserved use cases, and you'll help decide what that should look like. You'll partner closely with engineering leads across Infrastructure and the teams across Riot who depend on what we deliver.

Responsibilities:

Partner with engineering managers and technical leads to develop the technical product vision, strategy, and roadmap for your area

Own product requirements for your area, defining what to build, what success looks like, and how it will be measured.

Partner with engineering to evaluate designs against user needs, assess trade-offs, and pressure-test implementations

Manage delivery plans, risks, blockers, dependencies, tradeoffs; maintain clear stakeholder communication

Lead the breakdown and execution of multi-month work efforts spanning multiple teams within an initiative

Partner with teams to improve work systems, practices, delivery rituals, and goal setting; strengthen product feedback loops to clarify decisions, strengthen delivery predictability, and create a more consistent customer experience

Coordinate or facilitate day-to-day team rituals where needed within assigned scope

Assess team health, composition, and capacity to ensure the team is set up for success

Drive difficult technical tradeoffs with technical leaders, and articulate and advocate those tradeoffs to non-technical stakeholders

Serve as a key point of contact for customers in your assigned scope; engage them to understand needs and coordinate new-work intake

Prioritize customer requests in partnership with relevant engineering and technical leads for your assigned scope

Own an integrated view of delivery status across your assigned scope, tracking progress against goals and milestones, and contribute to consolidated reporting for relevant stakeholders, adapting updates to the audience and reporting needs

Use customer feedback, product signals, test results, and operational data to validate problems and drive priorities

Monitor product and service health, including user experience, cost, usage, performance, and operational effort, and help turn signals into improvements

Mentor other producers and contribute ideas beyond your immediate ownership across teams

Required Qualifications:

6+ years of experience as a Technical Producer, Technical Product Manager, Development Manager, or a relevant role on medium to large technical teams

Bachelor's degree in computer science, engineering, or equivalent practical experience

Experience applying Agile and Lean development processes at scale, and contextually adapting a broad set of development processes

Experience independently leading complex technical programs/projects with multiple teams, diverse stakeholders, or dependencies

Broad understanding of technical systems across multiple related areas, with the ability to identify and articulate multiple solutions and their tradeoffs

Experience defining product strategy, success metrics, and roadmap priorities for technical platforms, internal tools, or operational capabilities

Ability to understand technical requirements and how technical choices affect reliability, operations, and developer and player experience

Strong understanding of product management and the ability to find balanced solutions across technical, developer, and delivery constraints

Ability to set product and technical requirements within a defined space and evaluate designs or architecture against those requirements

Experience owning a roadmap, product plan, or execution plan through more than one stage of the product lifecycle, including launch and post-launch improvement

Ability to communicate complex topics clearly to audiences with little or no context

Proficiency with Jira

Desired Qualifications:

Familiarity with Atlassian tools, including Jira Product Discovery and Jira Plans

Experience building business cases and funding asks for technical investment

Experience with infrastructure, cloud, developer tooling, or live-service products

Experience improving developer productivity, operational quality, or self-service for a central platform

Experience applying data, experimentation, automation, or AI-enabled workflows to deliver customer value or improve efficiency

Experience working across infrastructure and game teams in a globally distributed, high-scale, or live-service environment

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when…